Refund Policy

14-day money-back guarantee

We offer a 14-day money-back guarantee. If you're not satisfied with your purchase of a credit package, you can request a full refund within 14 days of your order date.

How to request a refund

Refunds are processed by our payment provider, Paddle. To request a refund, visit paddle.net and follow the refund request steps, or contact our support team and we'll help you.

Please include the email address you used at checkout and, if available, your order number, so we can locate your purchase quickly.

What happens after a refund

Once a refund is approved, the credits from the refunded package are removed from your account. Listings already published with those credits may be removed if your remaining balance cannot cover them. Refunds are returned to your original payment method; processing times depend on your bank or card issuer.

Questions

If you have any questions about this policy, contact us through the Help Centre before or after your purchase — we're happy to help.